FREQUENTLY ASKED QUESTIONS

SOCIAL MEDIA/CONTENT REVIEW

Will social media content need to be reviewed?

Yes, all Dillard’s related social media content will need to be reviewed by the Dillard’s team to ensure it is up to standards with our overall vision for the program. 

How does the content review process work?

Every week, you will upload your required content to your DCC Google Drive folder for that corresponding week, by Sunday at 11:59pm CST. Your Google Drive will be your go-to spot throughout the semester to upload & share your content with Dillard’s. In order to get your weekly content approved, you will need to reshare the drive weekly with dillardscampuscollective@dillards.com. This will also allow you to get a notification when you receive feedback on your content!

How do I submit analytics?

Each Friday, you will receive an email with a new Google Form to submit your weekly analytics. This form is used to report your social engagement data and is due by Sunday at 11:59 PM CST, alongside your content submission for the upcoming week.

Important: Be sure to click and complete the new Google Form link each week, as questions may vary slightly based on current brand needs.

COMPENSATION

How do I submit my hours to get paid?

Ambassadors are expected to hand-fill and sign their time entry sheets, then submit them electronically every Sunday by 11:59 PM CST to their store manager via email, with Brook.Walter@Dillards.com CC’d.

Any time spent in store must also be clocked in and out using the store’s time system.

OVERALL PROGRAM EXPECTATIONS

What’s the time commitment of being a Dillard's Campus Collective member?

Ambassadors on average spend 5-10 hours per week with the Dillard’s Campus Collective program.

How often should I communicate and meet with my co-rep?

You should be communicating or even meeting in person on a weekly basis at the very minimum, and we would suggest keeping each other updated daily via text message or email.

What is the timeframe of this ambassadorship and will it continue for the Spring semester?

This ambassadorship will run from January 2026- May 2026. Depending on performance and availability, ambassadors may get the opportunity to return for Fall 2026.